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PROCEDURES
Contingency Collections
- Account is Assigned
An account can be submitted by fax, website, email, at any time of the day. Once we receive the account you will be sent a client acknowledgment form to verify all information is correct.
- Personal Collection
We will initiate personal contact by telephone. Our refined collection methods will make the debtor aware that this is a top priority to be resolved immediately.
- Reported to the Credit Bureau (30 days from listing date)
All debts are reported unless otherwise requested.
- Systematic Review
If your client ignores our efforts to resolve your account, we will conduct a systematic review to determine if legal action is warranted.
- Filing Suit
If we are unable to resolve the account by conventional means and legal action is recommended. We can provide this service for you only with your written authorization.
- Client Service & support
An account manager is assigned to every client. Our staff is experienced in all aspects of commercial and consumer debt collections.
- Closing Procedures
Accounts will only be closed under the following circumstances: 1) the account is paid in full: 2) a settlement is reached between both parties: 3) the debtor is bankrupt, destitute: 4) the debtor is deceased: 5) the debtor is completely unwilling to resolve the account and legal action is unjustified: 6) the agent handling your account has done everything possible but is unable to locate the debtor. 7) requested by you.
- Monthly Statistical Reports
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